Welcome to Giggle Merch (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website https://gigglemerch.com and any purchases you make. By visiting or shopping with us, you agree to these Terms.
1. General Conditions
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You must be at least 18 years old, or have the consent of a parent/guardian, to use our site.
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We may refuse service, cancel orders, or limit quantities at our discretion.
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You agree not to misuse our site or violate any laws in your jurisdiction.
2. Products & Availability
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Our products are made to order. Images shown on the website are for reference and may vary slightly in color, placement, or scale due to production methods.
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We strive to keep stock and listings accurate but cannot guarantee availability at all times.
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If an item becomes unavailable after you place an order, we will contact you for a replacement or refund.
3. Pricing & Payment
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All prices are shown in [your currency] unless otherwise specified.
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Prices may change without prior notice.
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Payment must be completed at checkout via our secure payment options.
4. Order Processing & Shipping
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Standard processing time is 2–5 business days before shipment.
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Shipping times vary by destination:
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Domestic: usually 1–8 business days
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International: usually 5–20 business days (plus any customs delays)
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Total delivery = Processing Time + Shipping Time.
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Once your order ships, you will receive an email with tracking details when available.
5. Customs, Duties & Taxes
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International customers are responsible for any customs duties, import taxes, or brokerage fees applied by their country’s customs office. These charges are not included in our prices or shipping rates.
6. Returns & Exchanges
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Because items are custom-made, we only accept returns or exchanges for damaged, defective, or incorrect products.
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Contact us within 7 days of delivery with photos if there’s an issue. We’ll arrange a replacement or refund if approved.
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We cannot accept returns for size changes or buyer’s remorse. Please review sizing guides before ordering.
7. Cancellations
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Orders may be canceled within 24 hours of purchase. After that, production may have started and cancellation may not be possible.
8. Intellectual Property
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All designs, product photos, logos, and content on this site are owned by GiggleMerch.com and cannot be copied or reproduced without permission.
9. Limitation of Liability
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We are not responsible for delays caused by carriers, customs, natural events, or circumstances beyond our control.
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Our total liability for any claim related to your purchase will not exceed the purchase price of the product.
10. Changes to Terms
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We may update these Terms from time to time. The latest version will always be posted on this page, and continued use of our site means you accept the changes.
11. Contact Us
If you have questions about these Terms or need help with your order, you can reach us at: contact@gigglemerch.com